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Landline: 01944 761304
Mobile: 07453 422031
Station House Cottage,
Settrington,
YO17 8NU
Out of Hours Emergency Maintenance Number - 077780109481
Support for prospect tenants
Professional and personal service to help all types of tenants find the right property, ensuring you receive the care and attention you deserve.
Professional and personal service to help all types of tenants find the right property, ensuring you receive the care and attention you deserve.
Support for prospect tenants
Tenant Support: The Process
We’re a small, family-run business with years of experience, always going the extra mile. Whether you’re searching for a short-term place to call home or a long-term rental, we’re here to help.
No matter if you’re renting for the first time or you’re a seasoned tenant, we’ll support you every step of the way. Our honest, friendly, and professional approach has earned us the trust of our clients, and many happy tenants have recommended us to their friends, family, and colleagues—that’s the best compliment we could ask for!
We work with all kinds of tenants because different landlords have different needs. Our goal is to create the right match, making sure both landlords and tenants get great value.
If you’re looking for a more personal touch, get in touch with us! Drop us an email or give us a call—we’d love to hear what you’re looking for and help you find the perfect place to call home.
Application
Once you have found your new home, we require you to complete and online application form so that we can carry out detailed referencing. A refundable *holding deposit, capped at a maximum of one week’s rent is required to reserve the property. If your references are successful, the holding deposit will go toward your first month’s rent.
Referencing
The referencing would normally include a credit check, employment reference, current and/or previous landlord reference and in some cases a Right to Rent check. For all applicants we ask for copies of I.D. (i.e. Driving Licence, Passport etc). Depending on the results of the checks we may ask for a guarantor.
Tenancy Agreement
If the application is successful, we move on to the Tenancy Agreement. This is the legal contract between you and the landlord. It details what is expected of the landlord, the tenant/s and the letting agent.
Deposit
At this stage, we require a refundable security deposit of up to five weeks’ rent. By law, this must be protected in a deposit protection scheme, either by us or the landlord. The deposit covers any damages or unpaid rent at the end of the tenancy.
Rent is usually paid in advance, with the first payment due before your tenancy begins. You can pay by debit card, bank transfer, or Standing Order Mandate, with all future payments made via Standing Order as per your Tenancy Agreement.
*Please note: The holding deposit may be withheld if false or misleading information is provided, if you withdraw from the tenancy, or if you fail to sign the agreement within the agreed timeframe.